Concord Equestrian Straw Pellets
by www.horseandmore.co.uk SALE- Pallet dimensions are 1.2m x 1m, height half a pallet is 1m and a full pallet 1.7-2m high, approximately.
- The pallets are wrapped in shrink wrap and can be stored outside with a waterproof cover.
- Deliveries can take up to 5-7 or 7- 10 days from ordering, depending on demand.
- Once the order has arrived at your local depot and is ready to be delivered, you will receive a text/call notification with an estimated time of arrival and another text when you are the next delivery to be made. This is another opportunity for the customer to discuss vehicle size, access restrictions and any directions.
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All deliveries will be on the smallest lorries possible for the weight of the pallet with a tail lift.
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Please note that 7.5 tonne lorries can only deliver up to 50 bags on a pallet due to the weight restriction on the tail lift, some depots will deliver full pallets on a 7.5 tonne lorry but please contact us to discuss prior to ordering. 12 tonne plus lorries can deliver full pallets of 65 bags.
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Someone needs to be onsite to meet the driver so they know where to leave the pallet. The pallet will be taken off the lorry with a tail lift and moved into position using a pallet mover. The pallet mover can only be used on a firm flat surface not on stone or gravel.
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If someone isn’t there to receive the pallet we get charged by the delivery company. Whilst we understand circumstances can be out of your control, we do reserve the right to pass on any additional costs from the delivery company to you.
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Please provide any additional delivery instructions and directions, size of lorry and a mobile contact number.
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